How do I get a referral?
We accept self-referrals or referrals made through a third party such as the court. If you think that we can help you and want to refer yourself, please get in touch with us.
How long does referral take?
It depends. The length of the referral process depends on parental co-operation, the judicial process and the availability of a place at the centre. There is no set time for how long the process takes from the point at which you make initial arrangements to the contact taking place.
Why kind of people run child contact centres?
You’ll be in safe hands. Child contact centres are run by a management committee and trained staff, both paid and volunteers. All staff members are trained to deal with child protection issues, health and safety, conflict management, confidentiality and domestic abuse.
How old do children have to be to use the centre?
There is no age limit. Although many of the children who use the centres are younger, some might be 16 or older, and other young people may have learning difficulties. They all need to use a safe venue to meet their non-resident parents, and that is what child contact centres provide.
When are child contact centres open?
We have child contact centres in both Hamilton and East Kilbride, offering supported or supervised contact. You can see where our centres are based on our contact page. Booking is essential.
Our Hamilton child contact centre is open every Saturday 10.00am-4.00pm and every Sunday 10.00am-1.00pm
Our East Kilbride child contact centre is open every second Saturday 10.00am-1.00pm.
How much does the service cost?
We offer use of child contact centre services free of charge to South Lanarkshire residents. We do welcome donations as each child’s session costs us approximately £50 to run.
Get in touch if you’d like to chat about our child contact centre services or to book an appointment with one of our professionals.
